Privacy Policy

Last updated: 24/02/2023

Privacy Policy

1. General

Imoya Projects (hereinafter we), with company number BE 0556.637.963 and registered office at Eikelenbergstraat 20, 1700 Dilbeek, Belgium, assures you of the confidential processing of the data you provide to us via the website. We take your privacy seriously. We process the personal data obtained in accordance with the provisions of the Act of 8 December 1992 on the protection of privacy with regard to the processing of personal data and all subsequent amendments and additions, as well as the General Data Protection Regulation (also referred to as GDPR) of 27 April 2016. You can always reach us by phone (+32 (0)2 787 02 01) or e-mail (

2. Definitions

Personal data: Any information about an identified or identifiable living legal human entity.

Website: The website hosted under

User: Any legal human entity who uses the website interactively or non-interactively.

Interactive use: Any use of the website in which the user actively enters personal data on the website, whether or not via an electronic form completed by themselves.

Non-interactive use: Any use that cannot be regarded as an interactive use, for example simply taking a look at the website.

3. Applicability

Every visit to, and use of, the website is subject to this Privacy Statement.

4. Contact

Imoya is the data controller. Within Imoya, Kris Sobry is the main point of contact. He can be contacted by email at

5. What personal data is processed?

If you only take a look at our website, no personal data will be processed. If, on the other hand, you make interactive use of the website (by subscribing to the newsletters, by completing the contact form, leaving a comment, writing a review, etc), the data entered by you will be processed by us. More specifically, this concerns your surname, first name, address, telephone and e-mail address. By providing your personal data, you declare that you unconditionally agree to the processing of the personal data provided by you, insofar as it is necessary.

6. Purposes and basis of processing

The controller processes the personal data obtained via the website for one of the following purposes:

· execution of administration based on concluded agreement

· newsletters, advertising, etc, based on explicit consent

· optimising the website based on data collected via cookies

7. Recipients or categories of recipients of the data

The processed personal data may be communicated to the following recipients depending on the purposes of the processing:

· the user themselves

· the responsible file processors within our company

The processed personal data will not be communicated to third parties, except if necessary for website and marketing purposes, as well as for the performance of administration, a legal obligation, a legitimate interest, a vital interest, etc.

In the aforementioned cases, certain personal data may be exchanged with the following non-exhaustive categories of recipient:

· our sales representatives

· …

On occasion, we may also have to call on certain (technical) services, ranging from web hosting, organisation of mailing campaigns, use of specific software, cloud computing, ICT support, etc, which may mean third parties will have access to your personal data. However, to safeguard your rights, we have drawn up separate processing agreements with each of these service providers. In principle, personal data will not be passed on to third parties outside the European Economic Area. If personal data were to be passed on, we will only do this for countries that offer an equivalent level of data protection.

8. Retention period for the processed data

We do not process more data than is necessary for realising the various purposes included in Article 6 of this privacy statement.

The data will be kept for no longer than the period necessary to provide you with an optimal service, as well as any after-sales/delivery service.

The maximum term is 7 years.

The reason for this retention period is the performance of the contract and the mutual relevance of files/quotations/contracts for each party, normal replacement cycle of goods and services sold.

9. Your rights

As a user of our website you have:

1. the right to access and additional information about your own data

2. the right to request, free of charge, the data processed about you in an intelligible form

3. the right to (free of charge) rectification of incorrectly or incompletely processed data

4. the right to data erasure, unless this is not possible for legal reasons (such as invoicing, identification obligation, etc)

5. the right to object to the processing of your data

6. the right to the restriction of processing

7. the right to data portability

8. the right to withdraw your consent to the processing of data.

If you wish to exercise one or more of your rights, you must contact us in one of the ways set out in Article 1 of this privacy statement. We will respond within 14 days.

10. Automated decision-making

In principle, we do not make decisions if the decision-making is done automatically, whereby a certain computer program or technical device comes to a certain decision. If this were to happen, no binding agreement could arise from this without the explicit approval of the user.

11. Our cookie policy

When you browse our website, you can choose whether or not to accept our cookies. For more information, please consult our cookie policy via the ‘Cookies’ button at the foot of the website.

12. Security of your personal data

We have taken the necessary measures to protect your personal data against possible data leaks, misuse by third parties, etc, through protection on the website by means of SSL certificates, security via firewalls, limitation on the locations where data is stored, etc.

If you have any questions or comments about this, or if you think that your data is no longer safe, you can always contact us through the person stated in Article 4.

If you believe you have a valid reason, you can also submit a complaint to the Data Protection Authority:

The Belgian Data Protection Authority

Commission for the Protection of Privacy

Drukpersstraat 35, 1000 Brussels, Belgium

Tel: +32 (0)2 274 48 00

Fax: +32 (0)2 274 48 35



This Privacy Statement can be changed by us at any time and without prior warning, so you should check it each time you visit our website.